A. General
These are the Gamgex Terms and Conditions of Use (Terms) which form a legal and binding agreement between SOLESEED LLP (referred to as the Company, SOLESEED LLP, us, we or our) and Users. Any person (User/Player) accessing www.Gamgex.in website (Website) and the Gamgex mobile application (App) including any sub-domains of the Website, or related top-level domains including mobile sites, apps, APIs and widgets (hereinafter collectively referred as SOLESEED LLP Platform, or Platform), and any information, text, graphics, video, sound, pictures, and any other materials appearing, sent, uploaded, communicated, transmitted or otherwise made available via the above mentioned Platform (jointly referred to as the Content) for participating in various games available on the SOLESEED LLP Platform ( Services ) shall be bound by these Terms and Conditions, and all other rules, regulations and terms of use referred to herein or provided by SOLESEED LLP in relation to any Services.
You acknowledge and agree that by using, browsing or otherwise accessing the SOLESEED LLP Platform and Services, you agree to be bound by these Terms and our Privacy Policy. You acknowledge that we provide use and access to our Platform services to you subject to these Terms. You agree and acknowledge that you have completely read and understood these Terms and the Privacy Policy, incorporated herein by reference, as amended from time to time.
We reserve the right to change any of the Terms for using SOLESEED LLP Platform or SOLESEED LLP Services at any time by publishing new Terms. SOLESEED LLP may, at its sole discretion, also notify the User of any change or modification in these Terms and Conditions, rules, regulations and terms of use referred to herein or provided by SOLESEED LLP, by way of sending an email to the User s registered email address or posting notifications in the User accounts. The User may then exercise the options provided in such an email or notification to indicate non-acceptance of the modified Terms and Conditions, rules, regulations and terms of use referred to herein or provided by SOLESEED LLP. If such options are not exercised by the User within the time frame prescribed in the email or notification, the User will be deemed to have accepted the modified Terms and Conditions, rules, regulations and terms of use referred to herein or provided by SOLESEED LLP.
Participation in any game on the SOLESEED LLP Platform or viewing of certain content may be subject to further terms and conditions as may be notified by us from time to time on the Website or otherwise. You should ensure that you have read and understood the rules and regulations of the games, contest, tournament available through the SOLESEED LLP Platform. You agree to be bound by and abide by the rules and regulations of each of the Games as published and periodically changed by SOLESEED LLP.
SOLESEED LLP may, at its sole and absolute discretion:
a. Move or remove any content that is available on SOLESEED LLP Platform;
b. Establish general practices and limits concerning use of SOLESEED LLP Platform;
c. Assign its rights and liabilities to all User accounts hereunder to any entity (post such assignment, intimation of such assignment shall be sent to all Users to their registered Email Ids)
Your use of information on our Platform including results, fixture lists, statistics, data and news posted on our Platform is at your own risk. Other than as expressly set out in these Terms and to the extent permitted by law, we make no warranty as to the accuracy or reliability of the information contained on our Platform or in our publications (including, but not limited to, any content or information generated on our Platform by or on behalf of us, and any Third-Party Content on our Platform). We and our related entities, directors, officers and agents disclaim all liability and responsibility for any direct or indirect loss or damage which may be suffered by any recipient through relying on anything contained in or omitted from our Platform or publications.
B. Platform not offered in Assam, Odisha, Telangana, Nagaland, Andhra Pradesh, Arunachal Pradesh, Tamil Nadu, Meghalaya, Karnataka and Sikkim
SOLESEED LLP may, in accordance with the laws prevailing in certain Indian states, bar individuals residing in those states from participating in the Game(s). Currently, individuals residing in the Indian states of Assam, Odisha, Telangana, Nagaland, Andhra Pradesh, Arunachal Pradesh, Tamil Nadu, Meghalaya, Karnataka and Sikkim are not allowed to participate in the paid version of the Game(s) as the laws of these states bar persons from participating in games of skill where Users are required to pay to enter.
You agree and acknowledge that we may monitor or use certain technologies and monitoring of activities including logging of your IP address to ascertain and verify your geographical location. As a final check, we also use the bank details as address proof during KYC approval.
SOLESEED LLP does not allow the Users residing in the aforesaid Indian states to create an account. Users agree and acknowledge that if a person residing in such Indian state becomes a User by giving false information, the liability shall be solely on the User and SOLESEED LLP reserves the right to delete/remove such Account without any notice and such User shall not have any right to redeem or demand the Account balance of such Account.
You agree and accept that SOLESEED LLP shall not be liable or responsible for the breach of applicable state laws by any User. There may be applicable penalties imposed on such User by the respective State Governments or the Central Government of India as the case maybe.
Users from all Indian states have to always ensure that they are complying with the applicable state laws and we will attempt to post any changes that we seem appropriate to better educate the Users. You agree and acknowledge that our decision in this regard will be final and binding, and no consideration, whatsoever, will be extended to the User.
C. User Conduct
In accessing or using our Platform you agree that you will not:
a. use any automated device, software, process or means to access, retrieve, scrape, or index our Platform or any content thereon without our express prior written consent;
b. use any device, software, process or means to interfere or attempt to interfere with the proper working of our Platform;
c. undertake any action that will impose a burden or make excessive traffic demands on our infrastructure that we deem, in our sole discretion, to be unreasonable or disproportionate site usage;
d. use or index any content or data on our Platform for purposes of competing with us in any manner that we have not specifically authorised; transmit spam, chain letters, Games, junk email, surveys, or other mass messaging, whether commercial in nature or not;
e. use our Platform or any content there from in any manner which is, in our sole discretion, not reasonable and / or not for the purpose it is made available;
f. violate the rights of any person, including copyright, trade secret, privacy right, or any other intellectual property or proprietary right;
g. pose as any person or entity or attempt to solicit money, passwords or personal information from any person
h. act in violation of any Term or condition of use our Platform;
i. reproduce, republish, retransmit, modify, adapt, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit our Platform or any content thereon, except as expressly authorised by us; or
j. transmit or attempt to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature.
If you choose to submit any content by way of question on the Platform, you hereby warrant that no contribution or uploaded content shall:
a. be considered to be unlawful, threatening, abusive, bigoted, hateful, libellous, tortious, blasphemous, false or misleading, discriminatory, defamatory, obscene, vulgar, offensive, excessively violent, invasive of another privacy, publicity, contract or other rights, pornographic or inclusive of nudity, paedophilic, profane, sexually explicit, indecent, racially, ethnically objectionable, disparaging, relating or encouraging money laundering, or otherwise unlawful in any manner whatsoever;
b. constitute, advocate or encourage conduct that would constitute or give rise to a criminal offense, civil liability or other violation of any local, state, national or international law;
c. constitutes or contains false or misleading indications of origin or statements of fact;
d. contains any information, software or other material of a commercial nature;
e. contains advertising, promotions or commercial solicitations of any kind;
f. harasses or harms another person;
g. exploits or endangers a minor;
h. impersonates or attempt to impersonate any person or entity;
i. belongs to another person and to which you do not have any right to;
j. threatens the unity, integrity, defence, security or sovereignty of the territory, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
As it concerns the content uploaded by you, without prejudice to your obligation to otherwise comply with applicable laws during the course of using the Platform, you agree to hereby comply with any and all applicable laws, as well as any other rules and restrictions that may be set forth herein or on the Platform.
The Users admit that they may be exposed to content posted by other Users which they may find offensive, obnoxious or indecent and that we may not be able to prevent such content from being posted. Such content should be brought to our notice. We shall act upon the information as we deem acceptable. The decision taken by the management of the Company in this regard shall be final and binding on the User and you specifically agree that we shall not incur any liability under any circumstance whatsoever regarding the same.
We reserve the right to prevent unauthorised access to or use of our Platform, including, but not limited to, instituting technological barriers, or reporting your conduct to any person or entity.
In the event, we have reasonable grounds to believe that your activities include any of the acts specified above, we may initiate appropriate legal action against you as well as notify the relevant regulatory or law enforcement authorities where appropriate in addition to any other available remedies under law or equity, apart from restricting or suspending or terminating your use of the Platform.
You shall not purchase, sell, assign, trade, rent, loan, lease, license, grant a security interest in, or transfer your Account, any content, currency, points, standings, rankings, ratings, or any other attributes appearing in, originating from or associated with the Platform.
Users agree to abide by these Terms and Conditions and all other rules, regulations and terms of use of the Website. In the event User does not abide by these Terms and Conditions and all other rules, regulations and terms of use, SOLESEED LLP may, at its sole and absolute discretion, take necessary remedial action, including but not limited to:
a. restricting, suspending, or terminating any User s access to all or any part of SOLESEED LLP Services;
b. deactivating or deleting a User s account and all related information and files on the account. Any amount remaining unused in the User s Game account or Winnings Account on the date of deactivation or deletion shall be transferred to the User s bank account on record with SOLESEED LLP subject to a processing fee (if any) applicable on such transfers as set out herein; or
c. refraining from awarding any prize(s) to such User.
Users agree to provide true, accurate, current and complete information at the time of registration and at all other times (as required by SOLESEED LLP). Users further agree to update and keep updated their registration information.
Users agree to ensure that they can receive all communication from SOLESEED LLP by marking e-mails or sending SMSs from SOLESEED LLP as part of their safe senders list. SOLESEED LLP shall not be held liable if any e-mail/SMS remains unread by a User as a result of such e-mail getting delivered to the User s junk or spam folder.
If a User chooses a Username that, in SOLESEED LLP s considered opinion is obscene, indecent, abusive or that might subject SOLESEED LLP to public disparagement or scorn, SOLESEED LLP reserves the right, without prior notice to the User, to change such Username and intimate the User or delete such Username and posts from the SOLESEED LLP Platform, deny such User access to the SOLESEED LLP Platform, or any combination of these options.
Unauthorized access to the SOLESEED LLP Platform is a breach of these Terms and Conditions, and a violation of the law. Users agree not to access the SOLESEED LLP Platform by any means other than through the interface that is provided by SOLESEED LLP for use in accessing the SOLESEED LLP Platform. Users agree not to use any automated means, including, without limitation, agents, robots, scripts, or spiders, to access, monitor, or copy any part of our sites, except those automated means that we have approved in advance and in writing.
Use of the SOLESEED LLP Platform is subject to existing laws and legal processes. Nothing contained in these Terms and Conditions shall limit SOLESEED LLP s right to comply with governmental, court, and law-enforcement requests or requirements relating to Users use of the SOLESEED LLP Platform.
SOLESEED LLP may not be held responsible for any content contributed by Users on the SOLESEED LLP Platform.
D. Payment Terms
In respect of any transactions entered into on the SOLESEED LLP platform for playing game and contest(s), Users agree to be bound by the following payment terms:
When you deposit money into your Gamgex account:
If you deposit ₹100:
| Component | Amount |
|---|---|
| Credited to Play Money | ₹78.13 |
| GST (28%) | ₹21.87 |
As per Income Tax Act, Section 194BA (effective April 1, 2023), a 30% TDS is deducted on net winnings at the time of withdrawal or at the end of the financial year (whichever is earlier).
Scenario for Financial Year 2024-25:
| Description | Amount |
|---|---|
| Total Deposits | ₹10,000 |
| Total Withdrawals | ₹15,000 |
| Net Winnings (₹15,000 – ₹10,000) | ₹5,000 |
| 30% TDS Deduction | ₹1,500 |
| Amount Credited to Bank | ₹13,500 |
For tax-related questions or for invoice copy, contact:
Email: support@Gamgex.in
Refund and Cancellation for Service Provider Company
Due to service providers in nature “NO REFUND”,“NO CANCELLATION” will be entertained once the Payment has been made.
At Gamgex, we prioritize the safety and convenience of our users. To ensure a transparent and secure transaction experience, we have implemented the following wallet loading and withdrawal policies:
Users are allowed to create multiple accounts until the intention behind account creation is not related to misuse of promotional bonuses, offers and cashbacks. To ensure a fair and secure experience, we will take the following actions against that user:
Contact Us:-
Plot No-69 North Part, Shiv Vihar, Meenawala, Jaipur, 302012, Rajasthan, India
+91 8619088845
support@Gamgex.in